These General Conditions regulate the remote sales service of products, as defined below, on the website www.studioadrenaline.com owned by Colombo Andrea with headquarters in Follonica, Viale Italia 62, REA registration of the C.C.I.A.A. of Follonica n. 28072021-1925 – Phys. and VAT number 01606010534
PRICE AND PRESENTATION OF PRODUCTS
Product prices are expressed in euros, include VAT and DO NOT include shipping costs. All information on the essential characteristics of the products is provided within the identification card of each of them. The images of the products offered for sale on the site may not correspond to the real ones due to the Internet browser and monitor used.
FULFILLMENT OF THE ORDER
Shipping takes place only after regular registration of the payment within 2 days of receipt of purchase.
PURCHASE CONCLUSION METHOD
To complete the purchase, the customer will only have to select the product or products of interest, insert them in the cart and proceed with the compilation of the personal data screen in which the user must indicate the personal data necessary for the address and a selection and activation of the chosen payment method. The purchase order also contains a summary of the information on the essential characteristics of each product ordered and the relative price (including VAT), the means of payment available to purchase each product, the methods of delivery of the products and the costs of shipping. Before confirming the request to purchase the products, by transmitting the purchase order, you will be asked to carefully read the information contained therein to correct any errors or omissions and to read and accept these general conditions of sale and the information relating to the processing of your personal data. The purchase order will be stored in our database for the period of time necessary to process the orders (and in any case within the terms of the law). You can access your purchase order at any time to monitor its status by connecting to the site and accessing the “my orders” section on your personal page. The contract is concluded when the Seller receives and accepts your purchase order, after verifying the correctness of the data relating to your order. Studioadrenaline.com will send you, by e-mail, a purchase order receipt containing a summary of the information already contained in the purchase order (general conditions of sale, information on the right of withdrawal, information relating to the essential characteristics of the product and a detailed indication of the price, means of payment and delivery costs).
TERMS OF PAYMENT
Credit card, Paypal.
For shipments to Italy, the customer has three options to choose from: standard free uninsured (exceeding € 100 of expenditure), standard uninsured, insured; for European and international shipments ONLY insured shipping. The shipment of the products is carried out to the address indicated in the purchase order only after the regular registration of the payment. Studioadrenaline.com will ship the products within 2 working days from the day after the payment was received. Deliveries in Italy will take place within 3/4 working days from the date of shipment, with the exception of Saturdays, Sundays and holidays in general. International deliveries will take place within 10 working days from the date of shipment, with the exception of Saturdays, Sundays and holidays in general. The delivery terms just indicated are to be considered purely indicative, Studioadrenaline.com will not be in any way responsible for any delivery delays due to causes not attributable to it.
Provided only for Italy, it is a normal shipment, therefore not insured and the responsibility is borne by the customer, therefore in the event of loss, damage, robbery, theft and fire. NO REFUND IS PROVIDED;
Planned for Italy and the only option for international shipments. Maximum insurable value for each shipment € 1000. The shipment provides for a full refund of the declared value in case of loss, damage, robbery, theft and fire. The insurance does not cover consequential, indirect damages and confiscation by authorities.
Provided only for Italy in the event of an expense exceeding € 100, it is a standard shipment and therefore does not provide insurance (responsibility borne by the customer) and consequently no reimbursement in the event of loss, damage, robbery, theft and fire. In the event that the customer exceeds the expense of € 100 and is thus entitled to free shipping, he can still choose to insure it (recommended) by sending an email to email@example.com with all the references of the order (name, surname, ref. order), in this case the customer pays only the insurance.
QUALITY OF PRODUCTS
The Seller does not sell used products or products of lower quality than the corresponding standards offered on the market. You are aware and agree that the images and colors of the Products offered for sale on the site may however not correspond to the real ones due to the internet browser and monitor used.
RIGHT OF WITHDRAWAL
You have the right to withdraw from the contract concluded with the seller, without any penalty and without specifying the reason, within fourteen (14) working days from the day of receipt of the products purchased on www.studiadrenaline.com To withdraw from the contract you must: send an e-mail to firstname.lastname@example.org communicating your will. We do NOT accept the return of personalized jewels, or made on specific customer requests, type size, stones, etc…
Return the Products accompanied by the purchase receipt to the address that will be indicated in the e-mail confirming the acceptance of the return, delivering them to the courier for shipment within fourteen (14) working days from the date on which you received the products. You will be responsible for the shipping costs, including liability in case of loss or damage to the products. All jewelry is shipped in heat-sealed bags. The right of withdrawal – in addition to compliance with the terms and methods described in the previous point – is understood to be exercised correctly if the following conditions are also fully met: the products must not have been used, worn or damaged, therefore if the heat-sealed bag is opened, the product is not considered intact, as the heat-sealing function acts as a guarantee seal; the products must be returned in intact packaging, properly sealed with packaging and contents intact, original and complete; returned products must be sent to the seller in a single shipment. The seller, in fact, reserves the right not to accept products from the same order, returned and shipped at different times. If the right of withdrawal is exercised by following the methods and terms indicated, the seller will refund any sums already collected for the purchase of the products.
REFUND TIMES AND METHODS
The sums will be refunded to you as soon as possible and, in any case, within thirty (30) days from the date on which the seller will have received the products. The Seller will activate the refund procedures once the correct execution of the terms and conditions indicated above has been verified. If the methods and terms for exercising your right of withdrawal are not respected, as specified in this paragraph, you will not be entitled to a refund of the sums already paid to the Seller; however, you can get back, at your expense, the products in the state in which they were returned to the seller. Otherwise, the seller can keep the products, in addition to the sums already paid for their purchase. If there is no correspondence between the recipient of the products indicated in the purchase order and who made the payment of the sums due for their purchase, the reimbursement of the sums, in case of exercise of the right of withdrawal, will be carried out by the seller, in in any case, towards the person who made the payment.
Studioadrenaline.com will be relieved of any contractual obligation to do or deliver and will not be required to pay any indemnity in the event of force majeure events that prevent the fulfillment of its obligations, such as, but not limited to, riots, insurrections, social unrest, telephone or computer breakdowns or serious damage to the security and operation of the internet, strikes and impossibility of supplying products and materials. The conditions of sale are governed by Italian law and, in particular, by Legislative Decree 6 September 2005 n. 206 (Consumer Code) with specific reference to the legislation on distance contracts and by Legislative Decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce. For civil disputes relating to online sales contracts, the judge of the place of residence or domicile of the Customer is mandatorily competent, if located in the territory of the state.
The conditions of sale are modified from time to time also in consideration of any regulatory changes. The new general conditions of sale will be effective from the date of publication on www.studioadrenaline.com